HCIRS Leaders

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Bobbi Clarke has dedicated over a decade to the healthcare industry, focusing on sales and operations within the revenue cycle sector. 

He has extensive experience managing companies with over 500 employees and contractors, Bobbi has demonstrated exceptional leadership and strategic vision.

As the Operations Director for HCIRS, Bobbi plays a pivotal role in client relations, ensuring sustained performance and fostering strong partnerships. 

He oversees project implementations and acts as the liaison between clients and skilled resources, ensuring seamless communication and effective project execution. Bobbi's expertise and commitment to excellence have been instrumental in driving HCIRS's success and maintaining its position at the forefront of the industry.

  A Beacon of Excellence in Logistics and Healthcare Management

Professional Summary: With a dynamic career spanning over a decade in logistics and more than seven years in healthcare management, Lissette Flores stands out as an adept leader in both sectors. Her comprehensive expertise in import/export operations and a deep understanding of finance and operational management have paved the way for her to implement significant improvements in healthcare systems and logistics operations alike.

Logistics Expertise: Lissette possesses a formidable background in logistics, specifically import/export operations, where her 10-year tenure has equipped her with a robust knowledge base and honed skill set in navigating the complexities of international trade. Her strategic approach to operational management and finance has consistently delivered efficiency enhancements and cost-effective solutions.

Healthcare Leadership: Lissette's tenure in healthcare management is marked by her relentless pursuit of excellence and improvement. Her initiatives in charge capture and coding, along with her strategic audits, have materially increased compliance and revenue. 

Career Highlights:

• Orchestrated      pivotal charge capture and coding programs that significantly enhanced      billing accuracy and boosted client revenue.
• Directed      detailed charging audits, resulting in notable revenue enhancements for      healthcare clients.
• Recognized      for her excellence in role-based leadership, demonstrating the impact of      specialized management tactics.
• Drove      operational enhancements contributing to the expansive growth and      betterment of healthcare service efficiency.
• Succeeded      as a Denial Management Strategist, utilizing her data analysis expertise      to effectively tackle payment delays, denials, and underpayments.
• Developed      and nurtured impactful relationships with clients and payers, affirming      her commitment to collaborative success in healthcare logistics.

Educational Background: Lissette's academic foundation is rooted in business management, having earned an Associate of Arts (AA) in Business Management from Cerritos College. Further supplementing her expertise, she has acquired specialized certificates in Frontline Leadership and Management from El Camino College, which have been instrumental in shaping her leadership philosophy and management capabilities.

Professional Affiliations: Lissette's commitment to professional growth and knowledge sharing is underscored by her active involvement in industry associations. She is a dedicated member of the American Academy of Professional Coders (AAPC) and the Healthcare Financial Management Association (HFMA), where she engages with contemporaries to remain at the forefront of industry trends and practices.